[adsl] P2P on unleashed Orcon Advanced 40 Plans
paul warner
paul.warner at bigfoot.com
Mon Dec 11 00:00:36 EST 2006
At 04:02 PM 12/11/2006, Alastair Johnson wrote:
>[mouse attacked me; forgive a blank post]
>
>Raimund Eimann wrote:
> > Hi,
> >
> > here's a little history of what happened lately:
> >
> > I called Orcon on Firday again, complaining that they've obviously changed
> > my "Advanced 40" plan into a ZeroShock plan without my consent.
> >
> > The issue was escalated at low priority to one of their techies.
> >
> > Today everything is still the same, so I called again in the
> morning, asking
> > about the status of my ticket. The reply I got was that a
> technician looked
> > at the problem and came to the conclusion that there is no problem!
> >
> > Slowly getting angry, I told the support person I had on the
> phone that I'm
> > getting 400 kbytes/s out of a plan that is supposed to be limited to 256
> > kbits/s and that this should be sufficient indication that most certainly
> > something is wrong.
>
>[...]
>
> > I'm wondering whether I should take this to Disputes Tribunal?
>
>You're complaining because you're getting a better service than you're
>paying for?
What he is complaining about is that his old plan had a 40Gig
allowance but the new one has 20Gig. If you exceed that 20Gig
Orcon will suggest you go on a higher Gig plan i.e. 30 or 100Gig
Regards,
Paul Warner
paul.warner at bigfoot.com
DVD spelt backwards is DVD
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